If you are unable to participate in the cleanse after you have paid but before you have had your pre cleanse consult or before you have received the informational materials, you will receive a refund minus a $30 processing fee.
If you are unable to participate in the cleanse after you have had your pre cleanse consult, you may choose to transfer your membership to the next cleansing date. There will be a $30 processing fee.
If you are unable to participate in the cleanse after you have received the informational materials and definitely after the beginning of the cleanse, there is no refund and no transfer to the next cleanse.