Customer Service

Return Policy

Shaktiveda Herbal is dedicated to providing you with the highest quality of products. If for any reason you need to return a product, we will gladly accept any unopened products if returned within 30 days of purchase. We will process your return within 5 business days of receipt of the returned merchandise. You may choose a refund, a credit, or have a replacement sent to you. Your refund is processed minus shipping costs. If you paid by credit card, the amount will be applied to this same card. hipping Methods and Rates

We ship with the United States Postal Service using Priority Mail. Most orders will go out within 2 – 3 business days. Occasionally we have a very high volume of orders, and it may take a little longer for us to ship your products. After leaving our herb department, the expected time for delivery of the shipment is from 2 – 6 days within the continental United States. We ship to other countries but are not able to process through out website. Please contact us if you are interested in ordering outside of the United States.

Shipping and Handling Fees for Retail Orders

Shipping to west coast states has a flat fee of $8.50. Shipping to other regions of the United States has a flat fee of $10.00.

International Shipping: We ship all international packages by the United States Postal Service. Shipping charges shown on the website are available within the continental United States only. If you live outside of the United States and wish to purchase our products, please email us your order, shipping address, and credit card information. We will calculate the shipping charge via USPS Priority International rates.